Commercial Operations Specialist I/II

Birmingham, AL

Job Req code: 894

Category: Other

We have unique opportunities and are always looking for exceptional talent. Join a company where you will have an opportunity to grow professionally and personally and give strength to others by Empowering Healing. 

The primary function of the Commercial Operations Specialist is to support Organogenesis’ commercial analytics, reporting and data management needs.  This role will work within commercial operations to review data and execute reports along with other deliverables.  The Specialist will report to the Manager, Commercial Operations.

KEY RESPONSIBILITIES

  • Review and update data in the system to ensure accuracy

  • Provide ongoing support of sales personnel with data related questions and issues

  • Troubleshoot issues within the sales management system (CRM) related to data

  • Responsible for ad hoc data investigations and queries

  • Participate in cross-functional projects as needed

  • Respond to tickets submitted in the help desk system

  • Other requests as needed by the Manager, Commercial Operations

Requirements

  • High School Diploma required.
  • Bachelor’s Degree preferred or related work experience.
  • Ability to analyze and validate large data sets.
  • Clear and concise verbal and written communication skills.
  • Microsoft Dynamics CRM is a plus.
  • Advanced working knowledge of Microsoft Excel.