Credit and Collections Specialist II/III
United States
Job Req code 525
Category: Accounting
We are a leading regenerative medicine company in the advanced and acute wound care space and are always looking for exceptional talent. Join a company where you will have an opportunity to grow professionally and personally and give strength to others by Empowering Healing. Our advanced wound care products are specially developed for the successful treatment of chronic and acute wounds. Our comprehensive portfolio of skin substitutes and other regenerative medicine products empower our patients with life-changing solutions. Our strength is giving others strength.
Learn more about Careers at Organogenesis
The Canton, MA office of Organogenesis is seeking an experience Credit and Collections Specialist II or III This a remote position and the hours are Monday - Friday from 8:30am - 5:00pm CST.
How you will achieve it:
Credit Responsibilities
- Initiate Credit Limit Inquiries to the Credit Department
Collection Responsibilities
- Make collection calls to customers at least 25 daily for past-due invoices and short-payments.
- Negotiate Payment Plans with customers
- Research and resolve invoice disputes and short-payments.
- Analyze accounts receivable and release sales orders on hold.
- Partner with sales and customer service to resolve customer credit and collection issues.
- Keep detailed collection notes in the D365 System.
- Respond to customer inquiries within 24 hours
- Prepare reports on account statuses and collection activities
General Duties
Various A/R related duties may include but are not limited to:
- Respond to customer inquiries within 24 hours
- Assist accounting department where needed.
- Other duties as needed
Requirements
What you will need to achieve it:
- HS diploma/GED and 5 years of related experience, or an equivalent combination of college education and experience.
- Proficient in current credit and collection practices
- Excellent skills in Excel, Word, Outlook and ERP database software
- 4 years of commercial collection calls experience required on past due accounts.
What can we offer you?
- 401k -- generous employer match with immediate vesting and financial planning resources
- Comprehensive Medical, Dental and Vision coverage options effective on day one of employment
- Flexible Spending Account (medical expenses or dependent care expenses) or Health Savings Account
- Company paid insurances including Short Term, Long Term and Life insurances as well as voluntary options
- Paid maternity leave and parental leave for all new parents
- Adoption benefits
- Education Assistance Policy - $5,000 per year for all employees
- Wellness Program including free trainings on mental health, mindfulness, stress reduction, on-site flu shots and more
- Employee Assistance Program
- Generous paid time off including vacation, floating holidays, sick days, and company holidays
- Free parking including an electric charging station (Canton and La Jolla)
- Discounts at BJs Wholesale, Dell, Sullivan Tire, and Sprint
Environmental Conditions
- Office environment.
Physical Conditions
- Repeated use of hands and fingers for typing.
- Regular use of phone.
- Sitting for extended periods of time.
We are an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, genetic information or any other characteristic protected by law.
We do not accept unsolicited agency resumes and we are not responsible for any fees related to unsolicited resumes.